Returns and exchanges policy

At Happy Gems, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer easy returns and exchanges for eligible items.

• Return Period: You have [14-30] days from the date you received your order to return the item.
• Eligibility: Items must be unused, unworn, and in their original condition and packaging.
• Non-Returnable Items: Customized or personalized jewelry cannot be returned or exchanged.

To initiate a return or exchange, please contact us at [insert email or phone number], and we will provide instructions.

Note: Return shipping costs are the responsibility of the customer unless the product is defective or we made an error with your order.