Terms and conditions
Last Updated: December 4, 2024
Welcome to Happy-Gems.com! These Terms and Conditions ("Terms") govern the use of our website and the purchase of products from Happy-Gems ("we," "our," "us"). By accessing or using Happy-Gems.com ("the Site"), you agree to be bound by these Terms and our Privacy Policy. Please read them carefully before using the Site.
1. General Information
Happy-Gems.com is an online jewelry store offering a wide range of products, including but not limited to rings, necklaces, bracelets, and earrings. All orders placed on this website are subject to the Terms and Conditions outlined below.
2. Account Registration
To purchase items from our site, you may need to create an account. You must provide accurate and complete information during the registration process and update it if necessary. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that the product descriptions or other content are error-free or complete. Prices and availability are subject to change without notice. We reserve the right to limit the quantity of products purchased.
4. Orders and Payments
When you place an order on our website, you are making an offer to purchase the selected products. All orders are subject to acceptance by us. We will notify you via email once your order has been confirmed.
Payment must be made at the time of purchase. We accept major credit cards, PayPal, and other payment methods available on the website. By providing payment information, you represent and warrant that you have the legal right to use the payment method you provide.
5. Shipping and Delivery
We offer shipping to [list of countries or regions]. Shipping fees and delivery times vary based on your location and the shipping method chosen at checkout. Please note that delivery times are estimates and we are not responsible for any delays caused by the shipping carrier or customs processing.
6. Returns and Exchanges
If you are not satisfied with your purchase, you may return or exchange eligible items within [number of days, typically 14-30 days] of receiving the order. The items must be unused, in their original condition, and in the original packaging.
To initiate a return or exchange, please contact our customer service team at [customer service email or phone number]. Certain items, such as personalized or custom-made jewelry, may not be eligible for return or exchange.
7. Pricing and Taxes
Prices listed on the website are in [currency]. Applicable taxes, shipping fees, and other charges will be added during checkout based on your delivery location. All prices and charges are subject to change without notice.
8. Intellectual Property
All content on Happy-Gems.com, including text, images, logos, and product designs, is the property of Happy-Gems and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the website without prior written consent from us.
9. Limitation of Liability
Happy-Gems is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services. Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount you paid for the products purchased through the site.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of [insert country or state]. Any disputes arising from these Terms shall be resolved through arbitration in [insert location], and you consent to personal jurisdiction in such proceedings.
11. Changes to the Terms
We may update or revise these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. By continuing to use the website after the changes, you agree to be bound by the revised Terms.